How do I register for an account?
To register for an account, you can either sign up through
the app or the website. In the app, click "Sign Up" and
enter your phone number, email, personal details, and
upload a profile picture. Follow the verification process,
set up your payment method, and start booking rides.
Alternatively, you can fill out the registration form on
our website, and our admin team will manually create your
account for you.
Is there an ride option for 5 people or Share
Ride?
Yes, we offer ride options for groups and shared rides.
If you need a ride for five people, you can select a larger
vehicle option when booking. For a more affordable ride, you
can choose the "Share Ride" option, which allows you to share
your trip with other passengers heading in the same direction.
How can I contact customer support?
You can contact our customer support team through multiple
channels. In the app, go to the "Support" section to chat
with a representative or submit a request. You can also use
the emergency call feature available in the app for urgent
assistance. For quick assistance, visit our website, click
the "Support" button, and use the "Contact Us" feature for immediate
help from our team. Additionally, you can reach us via email or call
our support hotline, which is available 24/7.
Can I have a lost item delivered to me?
Yes, if you leave an item in a vehicle, you can request
its return through the app. Go to the "Trip History" section,
select the ride, and report the lost item. The driver will be
notified and can arrange to return it. If needed, we can
facilitate delivery for a fee. You can also contact customer
support for further assistance.
Can I request a ride that picks up friends in
different locations?
Yes, you can request a ride with multiple pickup locations.
When booking a ride, use the "Share Ride" feature to include
additional pickup points for your friends. The driver will
follow the route accordingly. Please note that adding stops
may affect the total fare and travel time.
-1500w.jpg)
